eNotary New England

Accessibility Statement

Effective Date: June 30, 2026

eNotary Holdings, LLC, dba eNotary New England ("eNotary New England") is committed to ensuring our digital services are accessible to all users, including individuals with disabilities.

1. Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our accessibility efforts include:

  • Regular testing and auditing of our website and booking platform

  • Providing alternative text for images and non-text content

  • Using semantic HTML and ARIA attributes to support assistive technologies

  • Ensuring sufficient color contrast ratios for text and interactive elements

  • Designing navigable pages with keyboard accessibility in mind

  • Providing captions and transcripts for video content where applicable

2. Known Limitations

While we work to make our digital services accessible, you may encounter some limitations:

  • Third-Party Content: Documents submitted for notarization (such as PDFs) may not be fully accessible. If you need an accessible format of a submitted document, please contact us.

  • Embedded Services: Audio-video conferencing relies on third-party technology that may have its own accessibility considerations.

  • Dynamic Content: Some interactive elements may update content in ways not announced by screen readers. We are working to address these as they are identified.

3. Accessibility Assistance for Notarization Sessions

If you require accessibility accommodations to complete a notarization session such as a sign language interpreter, extended time, alternative communication methods, or other assistance, please contact us at least 48 hours before your scheduled appointment:

Email: hello at enotarynewengland.com

We will work with you to arrange reasonable accommodations in compliance with applicable law.

4. Feedback and Contact

We welcome your feedback on the accessibility of our services. If you encounter any barriers or have suggestions for improvement, please contact us:

eNotary Holdings, LLC, dba eNotary New England
Email: hello at enotarynewengland.com

We aim to respond to accessibility-related feedback within 2 business days.

5. Enforcement

If you are not satisfied with our response to a complaint regarding accessibility, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or your state's accessibility enforcement agency.

6. Ongoing Efforts

Accessibility is an ongoing commitment. We continue to invest in improvements to our platform and training for our staff to ensure equal access to our services for all users.